The Pull Club
Privacy Policy
Last updated: June 10, 2026
This policy summarizes the information The Pull Club expects to collect and use while providing digital collectible packs, creator sets, accounts, purchases, and support.
Information We Collect
We collect account information such as email address, username, display name, creator display name, creator ID, profile images, and authentication details handled by our service providers.
We collect birthday or age-gate information to help confirm the service is limited to adults.
We collect app activity such as sets created, packs purchased or opened, cards unlocked, favorites, trade markers, trade offers, and basic purchase ledger details.
If creator verification, adult content, or payment-processor compliance review is enabled, we may collect creator identity, age, consent, rights, release, tax, payout, and compliance records.
How We Use Information
We use information to operate accounts, display collections and creator pages, process test or live purchases, support users, prevent abuse, and improve the app experience.
Creator profile images and creator display names may be shown publicly in shop search, collection binders, QR-linked pack pages, and creator sales pages.
Payments
When live payment processing is enabled, payment information may be collected and processed by the payment processor. The Pull Club should not store raw card numbers in the app database.
Payment records may include processor name, merchant/account IDs, transaction status, bundle type, pack count, price, platform fee, creator share, and timestamps.
Payment, tax, payout, refund, dispute, and chargeback records may be shared with payment processors, tax providers, creators, recruiters, banks, card networks, or service providers when needed to process transactions, resolve disputes, prevent fraud, or satisfy legal and processor requirements.
Content Reports and Compliance
We may keep records of content reports, takedown requests, moderation decisions, appeals, consent documentation, creator verification, and related communications.
We may share report or compliance information with payment processors, service providers, law enforcement, or authorities when required by law, card brand rules, processor rules, or safety obligations.
Data Requests
Users can contact support to request help with account information, collection issues, purchase records, or privacy questions.
Some records may be retained when needed for security, accounting, dispute handling, fraud prevention, or legal compliance.